WorldScope Notifications and Alerts

Alert Name

System Config

Who Can View

ETD/ETA Changes

If shipment has ETD/ETA outside of your tolerance level (# days).

The # of day tolerance of this alert is in your Admin Settings.

If the shipment has an ETD or ETA change beyond your tolerance, a record will be created.

This will be checked against the original Schedule with the carrier and updated by the carrier.

All Companies

Delayed Arrival

Shipment is due to Arrive at Destination after original schedule.

Any shipment that has a delayed ETA will create a record.

This alert is recommended for shipments that require immediate attention because the delayed ETA may affect downstream planning (the "Danger Will Robinson" alert).

All Companies

Customs Pending

When a Brokerage File is created, it will appear in this Alert.

CHB Customers only

Pending OBL

Any shipment that is not guided by an EBL will show in this Alert until the BOL is surrendered, or the Telex Release is provided by the Shipper.

All Forwarding Customers

Pinned Shipments

These are shipments marked "Hot" by the company.

All Companies -
no email notifications

Containers Not Outgated

Containers that have not Outgated last Port/Ramp by the LFD.

Controlled In Admin Settings - # days before Container should be outgated.

Must be turned on with authorization from Ops

Container in Demurrage

Container does not have an Outgate date on/after CTO Storage Start Date / LFD.

Drayage Customers Only

Must be turned on with authorization from Ops

Containers in Per Diem

Container does not have an Ingate date/ Empty Return Date on/after Empty Return by Date.

Drayage Customers Only

Must be turned on with authorization from Ops

Emailing Notifications

Customers will be allowed to select which of the alerts that are set up for Notifications can be emailed.

This will be turned on and an onboarding or training done.