Supply Chain Data Management with an Upgraded, Intuitive User Experience
Cleveland, Ohio - UWL, a top 25 American-owned NVOCC and leading provider of Global 3PL services, launches WorldScope, a propriety supply chain data management platform that builds upon the rock-solid infrastructure of industry-leading logistics software, CargoWise. This next-generation platform delivers shippers an upgraded, easy-to-use platform for accessing real-time shipment data that can be uniquely tailored to business requirements. Customers now have the ability to create customized alerts for managing by exception, visual mapping of GPS-enabled vessel tracking, and the ability to see all container activity on a single dashboard - even for shippers with multi-vendor supply chain programs.
WorldScope provides customers clarity and confidence around what matters most to them throughout a shipment's life-cycle.
"From the very start, we designed WorldScope with our customers' needs in mind," said Duncan Wright, President of UWL, "Using voice of customer data to guide our design choices, we made user experience our top priority."
Wright, who has 25 years of technology, carrier and forwarding experience, partnered with technology software firm, Steele Consulting Inc., to re-imagine what the customer experience should look like for shippers using tech platforms provided by global forwarders.
Wright remarks, "Many global forwarders today have systems that are built with legacy platforms as their foundation, making functionality cumbersome and customization limited. At UWL, we use Cargowise as our base platform, but have the ability to rapidly build customer interfaces off this core system. Gone are the days of you “need to fit in our box” in terms of system interfaces, reports and exception management.”
Most systems today provide an exception management feature, but few allow customers to control threshold levels of their unique exception requirements. Rather than a one-size-fits-all approach, WorldScope provides UWL's customers the ability to build in specific criteria and tolerance levels, providing a more meaningful exception management tool. Managing by exception is brought to life through an intuitive "My Alerts" dashboard that makes it easy to see which shipments and/or containers have fallen out of the expected range.
Featuring an easy-to-understand dashboard, WorldScope is configurable at the user level, enabling multiple users within an organization to tailor preferences and save filters for accessing the specific information they may require on future visits. Each customer is assigned their own super admin user, keeping authority permissions in-house and the controls on who gets what data.
VP of Information Technology at UWL, Dan Ambroziak, states, "Our interface allows for a huge degree of customization, even down to each specific user within an organization. This means customized reporting and exception management, tagging hot shipments to watch, drilling-down into key documentation and receiving only the notifications and alerts that matter most to you and your team."
To request a WorldScope demo and to learn more, click the button below.
At UWL, we take pride in delivering predictable supply chain solutions backed by a team of creative problem-solvers focused on your goals. Our proof is in our owned-assets, including a national network of distribution centers, dependable trucking capacity and a user-friendly data management platform that delivers greater transparency and accurate data you can count on. To find out more, visit www.shipuwl.com